We’re hiring a
Team Manager in Operations Team
We are looking for a Team Manager in Operations Team to be a part of our Atea International Customer Center.
If you are self-driven and flexible within non-standard situations, with a customer-oriented mindset & “can do” attitude, you are the missing brick in our Team.
RESPONSIBILITIES
- Ownership of all activities performed by the Operations Unit towards Global customers within the quality & SLA targets:
- Document & Contract management;
- Reporting towards the customers;
- Governance meetings with all the Stakeholders;
- Continuous Service Improvements & Risks control;
- Up-to-date invoicing process maintenance.
- Ownership of all Unit`s financial targets & budgeting;
- Management and leadership of Operational Unit’s team members through regular individual meetings and development talks;
- Handle Operational customers as per the internal Capacity plan.
REQUIREMENTS
- Previous experience in team management or high-level project management;
- Excellent English language and communication skills;
- Customer oriented mindset;
- Self-driven and fast learner;
- Management style: role model with “going extra mile” & “can do” attitude;
- Ability to adapt and handle fast changing/non-standard situations;
- We would prefer previous experience related to IT or logistics field;
- Higher education in related fields and ITIL knowledge to be considered as advantage.
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
Endless training
and growth opportunities
Company events
and an active social life
Covered
telephone expenses
A modern office
with free parking
Company covered
health insurance
YOUR MONTHLY GROSS SALARY
2000 EUR
APPLY