We’re hiring a
Danish Speaking Service Desk Level 1 Consultant
We are looking for a Danish Speaking Service Desk Level 1 Consultant to be a part of our Service Desk team.
Are you, someone who freely orientates around your computer? Are you fluent in Danish and English? Do you enjoy helping people around you? Yes – then why don’t become a part of our bilingual Service Desk team!
On a daily basis, our Service Desk supports customers in 11 languages – for them, it’s about always exceeding customer expectations, building trust and contributing to customer success.
RESPONSIBILITIES
- Handling incoming telephone calls and e-mails from customers;
- Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets;
- Ensuring that tickets are managed and prioritized in an orderly manner;
- Having a proactive approach to service improvement;
- Other Service Desk duties that are required.
REQUIREMENTS
- Fluency in Danish and English both written and spoken;
- Familiarity with Citrix Environments and Active Directory;
- A goal oriented and very accurate personality;
- An active interest in the IT field.
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
Endless training
and growth opportunities
Company events
and an active social life
Covered
telephone expenses
A modern office
with free parking
Company covered
health insurance
YOUR MONTHLY GROSS SALARY
1550 EUR
APPLY