We’re hiring a
Customer IT Support Team Manager
We are looking for a Customer IT Support Team Manager to be a part of our Service Desk team.
RESPONSIBILITIES
- Customer IT Support Team Manager is responsible for leading a team of 20 employees working with customer L1 support in various languages;
- Daily routines include driving service continuity, improvement development and implementation, capacity planning and scheduling;
- Atea Customer IT Support team delivers service globally to businesses of various kinds where our key take is to provide fast and professional support to the end users.
REQUIREMENTS
- Fluency in Latvian and English both written and spoken;
- Team leading experience would be considered as an advantage;
- Customer support experience is highly appreciated as well as any previous experience in IT industry;
- Good communication and coordination skills;
- An active interest in the IT field.
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
Endless training
and growth opportunities
Company events
and an active social life
Covered
telephone expenses
A modern office
with free parking
Company covered
health insurance
YOUR MONTHLY GROSS SALARY
2200-2500 EUR
APPLY