Cookie Settings

We’re hiring a

Customer IT Support Team Manager

We are looking for a Customer IT Support Team Manager to be a part of our Service Desk team.

 

 

 

RESPONSIBILITIES

  • Customer IT Support Team Manager is responsible for leading a team of 20 employees working with customer L1 support in various languages;
  • Daily routines include driving service continuity, improvement development and implementation, capacity planning and scheduling;
  • Atea Customer IT Support team delivers service globally to businesses of various kinds where our key take is to provide fast and professional support to the end users.

REQUIREMENTS

  • Fluency in Latvian and English both written and spoken;
  • Team leading experience would be considered as an advantage;
  • Customer support experience is highly appreciated as well as any previous experience in IT industry;
  • Good communication and coordination skills;
  • An active interest in the IT field.

WE WILL PROVIDE YOU WITH

An international and
fast pace environment

Endless training
and growth opportunities

Company events
and an active social life

Covered
telephone expenses

A modern office
with free parking

Company covered
health insurance

YOUR MONTHLY GROSS SALARY

2200-2500 EUR

APPLY