We’re hiring a
Project Manager –
Customer Onboarding
We are looking for a Project Manager to be a part of our team at Atea Managed Services
Looking to take charge of a challenging and rewarding role that will shape the future of IT infrastructure projects and customer onboarding? Join Atea as our new project manager in Customer Onboarding! As a key player in our managed services division, you’ll be at the forefront of our global transformation, delivering exceptional value to our clients through expertly managed projects and onboarding experiences. From assessing and planning to stakeholder management and project closure, you’ll be the driving force behind our success, liaising with project board and PMO to ensure PRINCE2 compliance.
You’ll also play a crucial role in ensuring a seamless and positive customer onboarding experience, by managing the technical and organizational aspects of the process. So, if you’re ready to lead with vision, inspire your team, and make an impact in a fast-paced environment, apply today and help us shape the future of Atea and our clients!
RESPONSIBILITIES
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Manage IT service transition projects, create and manage project plans, milestones, stages, exceptions, tasks and work packages to ensure project deliveries meet required time, budget and quality constraints;
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Identify, manage and escalate project issues, risks and changes;
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IT service project management;
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Provide input related to Project Management, Transition and customer onboarding process for tender, RFI, RFP and sales materials;
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Investigate and when necessary involve SDM or Sales team to work on upsell opportunities during Transition;
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Represent the company in meetings related to job role with existing and potential partners, customers;
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Responsible for customers agreements and extensions during project phase;
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Support various units within the organization on inquiries related to Project Management;
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Customer, contract and process management related to Project Management;
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Various process management according to ISO and ITIL best practices aligned with iQMS;
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Perform other duties and tasks as per assignment or request of the Direct Manager.
REQUIREMENTS
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Education: higher education, preferably IT or Business Management;
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Previous experience: 3+ years in similar position;
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Certification: preferably ITIL, PRINCE2 Foundation, PRINCE2 Practitioner, PMI Project Management Professional, ITIL Practitioner
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Language: English C1 Level
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
Endless training
and growth opportunities
Company events
and an active social life
Covered
telephone expenses
A modern office
with free parking
Company covered
health insurance
YOUR MONTHLY GROSS SALARY
2200 – 2700 EUR
APPLY