RESPONSIBILITIES

• Support Technical & Development Officer (TDO) when establishing technical solutions for internal departments;
• Support TDO in system ownership for assigned systems and tools within internal departments;
• Implement automation activities towards several departments in AGS as per TDO’s instructions and agreement with team leads based on individual KPI systems;
• Propose improvements and solutions through automation to reduce manual work and optimize workload;
• Performing development of projects based on, but not limited to following technology and tools: Microsoft Power Automate, Microsoft Power Query; ServiceNow, and Microsoft PowerBI;
• Taking part in automation implementation in production and working closely with the business to ensure, that automation matches the expectations;
• Making sure that improvement and automation initiatives are brought up to and discussed with the team leader for review, prioritization, and implementation;
• Saving solutions, source codes, robot workflows, and other supporting assets on provided backup and management systems, including, but not limited to: Azure DevOps, company intranet, and other repositories that are confirmed by the team lead;
• Participating in internal customer meetings, if required;
• Showing initiative in continual learning and participation in external training (if proposed);
• Ensuring high attention and involvement in escalations, major incidents, crises, and problem cases, as well as VIP requests and urgent assignments.

REQUIREMENTS

• Probation period has been passed in ABSC and AICC (tenure over 3 months will be considered as a benefit);
• 1 year has passed since the last position change in ADS and AMS;
• Good knowledge of Atea business and processes, including mission and process flow;
• Excellent communication skills in English, both written and spoken;
• Strong interest in making business processes more effective by utilizing existing and new tools;
• Understanding the business needs and transforming them into real actions and completed development tasks;
• Excellent team working skills;
• Solid understanding of information technology and previous experience with automation initiative fulfillment.

Any of the following will be considered a benefit:

• Previous exposure to Scrum, Kanban, and daily standups.