We’re hiring a
Service Desk Level 2 and Incident Management Team Manager
We are looking for a Service Desk Level 2 and Incident Management Team Manager!
RESPONSIBILITIES
- Managing of the Service Desk Level 2 and Incident Management teams ongoing operations;
- Control capacity and ensure that the work is carried out throughout the defined timeframe;
- Ensuring quality and productivity delivered;
- Motivating employees, ensuring good working relations between team members and manager.
REQUIREMENTS
- Fluency in English both written and spoken;
- Higher education; Secondary Education; preferably IT related;
- Good communicator and coordinator;
- Accurate and responsible;
- Obligatory qualification ITIL® Foundation Certificate in IT Service Management;
- Preferable: Microsoft Certification.
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
Endless training
and growth opportunities
Company events
and an active social life
Covered
telephone expenses
A modern office
with free parking
Company covered
health insurance
YOUR MONTHLY GROSS SALARY
2200 – 2500 EUR
APPLY