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We’re hiring a

Service Delivery Manager

We are looking for a Service Delivery Manager in our Atea Digital Services team. 

 

The ADS Service Delivery Manager is a senior delivery role accountable for the creation, implementation, successful delivery, maintenance and security of the IT service or group of services. 

RESPONSIBILITIES

  • Lead and manage a team to deliver IT services according to Business Requirements;
  • Ensure delivery is consistent with agile processes across the team;
  • Work effectively with Stakeholders, Product Owners, Project Managers and other key personnel and ensure delivery against agreed requirements and providing business value;
  • Implement mechanisms to monitor, manage and provide progress on all delivery activities;
  • Accountable for the on time and to quality delivery of projects within the unit;
  • Responsible for the maintenance of internal support systems within the area of services;
  • Responsible for protecting information resources by establishing, monitoring and operating them consistent with all policies, security standards and related procedures and processes;
  • Create, implement and maintain a continuous improvement plan for deliveries and services;
  • Reviewing and applying best practices to establish frameworks consistent with and supportive of the company strategy;
  • Collaborate with the appropriate functions and users to evaluate and identify technology platforms for delivering the company’s services;
  • To drive consistent technology standards and best practice approaches throughout the delivery team;
  • Responsible for his own work planning against objectives set in agreement with the Direct Manager.

REQUIREMENTS

  • Leadership and ability to work independently;
  • High level of self-initiative;
  • Understanding of business to technology mapping;
  • Strong experience and understanding of IT technologies;
  • Strong communication and presentation skills;
  • Intellectual versatility and willingness to continuously learn.
  • ITIL, Agile Software Development Frameworks
  • IT, Project Management or business-related certification for efficient service delivery

WE WILL PROVIDE YOU WITH

An international and
fast pace environment

Endless training
and growth opportunities

Company events
and an active social life

Covered
telephone expenses

A modern office
with free parking

Company covered
health insurance

YOUR MONTHLY GROSS SALARY

3590 – 4450 EUR

APPLY