We’re hiring a
Junior Service Delivery Manager
We are looking for a Junior Service Delivery Manager to be a part of our Denmark Data Center team.
RESPONSIBILITIES
- Establish and maintain governance framework to enable complete transparency of service provisioning, operations and decision making
- Maintain close customer relationship
- Responsible for contract delivery and fulfilment
- Standardize and automate service delivery control across service delivery units and suppliers
- Integrate multiple suppliers to assess effectiveness and ensure continuous service improvement
- Responsibility for quality assurance and Continual Service Improvement of the Services covered by the Agreement
- Supervision and consultancy
REQUIREMENTS
- Excellent interpersonal, communication, and organizational skill
- Basic business understanding with the ability to quickly understand business drivers in any industry
- Track record of customer focus, based on openness, trust, and delivering on promises
- IT background with experience across the systems development life cycle with experience in different project phases
- Understanding the IT-departments role and deliverables
- Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing (Knowledge of Danish would be advantageous)
- Demonstrates commitment to IT methodologies, processes and standards
- Familiarity with project management would be advantageous (PMI/CAPM, PRINCE2)
- Familiarity with ITIL v3 or v4 Foundation would be advantageous
- Understanding business financials
WE WILL PROVIDE YOU WITH

An international and
fast pace environment

Endless training
and growth opportunities

Company events
and an active social life

Covered
telephone expenses

A modern office
with free parking

Company covered
health insurance
YOUR MONTHLY GROSS SALARY
1600 – 2200 EUR
APPLY