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We’re hiring a

Junior Service Delivery Manager

We are looking for a Junior Service Delivery Manager to be a part of our Denmark Data Center team.

 

RESPONSIBILITIES

  • Establish and maintain governance framework to enable complete transparency of service provisioning, operations and decision making
  • Maintain close customer relationship
  • Responsible for contract delivery and fulfilment
  • Standardize and automate service delivery control across service delivery units and suppliers
  • Integrate multiple suppliers to assess effectiveness and ensure continuous service improvement
  • Responsibility for quality assurance and Continual Service Improvement of the Services covered by the Agreement
  • Supervision and consultancy

REQUIREMENTS

  • Excellent interpersonal, communication, and organizational skill
  • Basic business understanding with the ability to quickly understand business drivers in any industry
  • Track record of customer focus, based on openness, trust, and delivering on promises
  • IT background with experience across the systems development life cycle with experience in different project phases
  • Understanding the IT-departments role and deliverables
  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing (Knowledge of Danish would be advantageous)
  • Demonstrates commitment to IT methodologies, processes and standards
  • Familiarity with project management would be advantageous (PMI/CAPM, PRINCE2)
  • Familiarity with ITIL v3 or v4 Foundation would be advantageous
  • Understanding business financials

WE WILL PROVIDE YOU WITH

An international and
fast pace environment

Endless training
and growth opportunities

Company events
and an active social life

Covered
telephone expenses

A modern office
with free parking

Company covered
health insurance

YOUR MONTHLY GROSS SALARY

1600 – 2200 EUR

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