RESPONSIBILITIES

• Performing development of assigned Business Intelligence projects based on, but not limited to following technology and tools: MS Power BI, MS Excel;
• Performing development of reports and dashboards (including but not limited to: data source connection, data clean-up, data validation, visualization, calculation development), documentation and performing necessary maintenance and troubleshooting tasks;
• Delivering data analytics to customers based on developed reports;
• In cooperation with service delivery management, ensuring that customers are billed for out-of-contract-scope or out-of-business-hour tasks;
• Closely working with other BI analysts and customers to document business intelligence reports and dashboards;
• Work together with customer to ensure uninterrupted data flows and to handle data source exceptions and changes;
• Participating in internal as well as external customer meetings, if required, to ensure highest possible end customer satisfaction with Business Intelligence services;
• Ensuring high attention and involvement in escalations, major incidents, crisis and problem cases, as well as VIP requests and urgent assignments;
• Ensuring data confidentiality during and after BI project development.

REQUIREMENTS

• Flexible and innovative;
• Professional;
• Goal oriented and accurate;
• Good communicator and coordinator;
• Responsible;
• Excellent, proactive problem solver;
• Detail oriented.

Any of the following will be considered a benefit: 

• 70-778 Analyzing and Visualizing Data with Microsoft Power BI;
• ITIL v3 Foundations;
• SQL knowledge;
• DAX.