RESPONSIBILITIES

• Lead and manage a team to deliver IT services according to Business Requirements;
• Ensure delivery is consistent with agile processes across the team;
• Work effectively with Stakeholders, Product Owners, Project Managers and other key personnel and ensure delivery against agreed requirements and providing business value;
• Implement mechanisms to monitor, manage and provide progress on all delivery activities;
• Accountable for the on time and to quality delivery of projects within the unit;
• Responsible for the maintenance of internal support systems within the area of services;
• Responsible for protecting information resources by establishing, monitoring and operating them consistent with all policies, security standards and related procedures and processes;
• Create, implement and maintain a continuous improvement plan for deliveries and services;
• Reviewing and applying best practices to establish frameworks consistent with and supportive of the company strategy;
• Collaborate with the appropriate functions and users to evaluate and identify technology platforms for delivering the company’s services;
• To drive consistent technology standards and best practice approaches throughout the delivery team;
• Responsible for his own work planning against objectives set in agreement with the Direct Manager.

REQUIREMENTS

• Leadership and ability to work independently;
• High level of self-initiative;
• Understanding of business to technology mapping;
• Strong experience and understanding of IT technologies;
• Strong communication and presentation skills;
• Intellectual versatility and willingness to continuously learn;
• ITIL, Agile Software Development Frameworks;
• IT, Project Management or business-related certification for efficient service delivery.