We’re hiring a

Group Service Delivery Manager

We are looking for a Service Delivery Manager in our Atea Digital Services team.

The ADS Service Delivery Manager is a senior delivery role accountable for the creation, implementation, successful delivery, maintenance and security of the IT service or group of services. 


  • Lead and manage a team to deliver IT services according to Business Requirements;
  • Ensure delivery is consistent with agile processes across the team;
  • Work effectively with Stakeholders, Product Owners, Project Managers and other key personnel and ensure delivery against agreed requirements and providing business value;
  • Implement mechanisms to monitor, manage and provide progress on all delivery activities;
  • Accountable for the on time and to quality delivery of projects within the unit;
  • Responsible for the maintenance of internal support systems within the area of services;
  • Responsible for protecting information resources by establishing, monitoring and operating them consistent with all policies, security standards and related procedures and processes;
  • Create, implement and maintain a continuous improvement plan for deliveries and services;
  • Reviewing and applying best practices to establish frameworks consistent with and supportive of the company strategy;
  • Collaborate with the appropriate functions and users to evaluate and identify technology platforms for delivering the company’s services;
  • To drive consistent technology standards and best practice approaches throughout the delivery team;
  • Responsible for his own work planning against objectives set in agreement with the Direct Manager.


  • Leadership and ability to work independently;
  • High level of self-initiative;
  • Understanding of business to technology mapping;
  • Strong experience and understanding of IT technologies;
  • Strong communication and presentation skills;
  • Intellectual versatility and willingness to continuously learn;
  • ITIL, Agile Software Development Frameworks;
  • IT, Project Management or business-related certification for efficient service delivery.


An international and
fast pace environment

Endless training
and growth opportunities

Company events
and an active social life

telephone expenses

A modern office
with free parking

Company covered
health insurance


3590 – 4450 EUR