We’re hiring a
We are looking for a Functional Consultant to be a part of our Customer Services team.
We are looking for someone who has at least 2 years of experience in Application support or Service desk Level 2 support on enterprise an level. Someone who has worked with an organization’s stakeholders as well as IT applications vendors and partners. Work would be in a team that delivers solutions for many users in different Atea countries and governs the application. This position would communicate with external partners as well.
- Communication with an organization’s Stakeholders;
- Gathering and prioritization of requirements;
- Implementation of PROS CPQ solutions;
- Administration of PROS CPQ;
- No-code/low-code development tasks in PROS CPQ and related MS Dynamics CRM;
- 3rd level user support and communication with application vendor on incidents / requests.
- Fluent English language;
- 2 years of work with/customizing enterprise level applications like CRM on admin level, no-code/low-code development or Service desk Level 2 support on enterprise level;
- Knowledge and practical experiences with MS Azure;
- EU Residency permit.
Any of the following will be considered a benefit:
- Dynamics 365 CRM / Marketing / Customer Services;
- API Integrations with Dynamics 365 platform/Dataverse;
- ITIL Foundation certificate;
- MS Azure certificates.
As a person, you are:
- A problem solver who works to find the most effective solution and acts to prevent long-term problems.
- Independent enough to choose working methods and make necessary decisions.
- Communicative – having the ability to work together across different cultures, as your colleagues at Atea Digital Services are geographically dispersed.
- Careful and attentive to details.
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
and growth opportunities
and an active social life
A modern office
with free parking
YOUR MONTHLY GROSS SALARY
2500 – 3000 EUR