We’re hiring a
Global Procurement & Delivery Coordinator
We are looking for a Global Procurement & Delivery Coordinator to be a part of our Global Operations team.
Do you enjoy working with people, have a friendly personality, and hardworking attitude? Do you have good English skills and are interested in the IT supply chain and helping customers? Then we are looking for you to join our TEAM!
Important to note:
- Work in a hybrid model – from the office and from home;
- Apply until the 16th of September by sending an e-mail to recruitment@atea.com
- Salary will be discussed during the recruitment process;
- Your current Team Lead / Manager will be notified about your application.
RESPONSIBILITIES
- Having full knowledge of assigned customer projects;
- Receiving service requests/orders via email or service management system, and via phone in exceptional cases;
- Verifying the received information (checking if all necessary information is present);
- Prioritizing, categorizing, and registering the received information;
- Service request/order coordinating with sub-suppliers, partners, and other ATEA organizations;
- Following up on all open cases, escalating expected breaches of set delivery times;
- Providing customers with status updates;
- Creating reports of the coordinated service requests/orders and analyzing the results;
- Following pre-described customer project instructions and processes and suggesting potential improvements.
REQUIREMENTS
- Probation period has been passed in ABSC (tenure over 3 months will be considered as a benefit);
- 1 year has passed since the last position change in ADS and AMS;
- Very good knowledge of English both written and spoken;
- High sense of responsibility and accuracy;
- Team player with a «can do / customer first» attitude;
- Previous work experience 2 + years in customer service, logistics, IT support, or any other relevant field;
- Excellent communication skills;
- Flexible, adaptable, versatile;
- Finished or ongoing higher education.
Will be considered as an advantage:
- Soft skills (written and verbal with international customers);
- ITIL foundations.
WE WILL PROVIDE YOU WITH
An international and
fast pace environment
Endless training
and growth opportunities
Company events
and an active social life
Covered
telephone expenses
A modern office
with free parking
Company covered
health insurance