What are Client Operations?

Customers face challenges in desktop deployment, management and security. According to Gartner Analysts 30 -45 % of an average enterprises IT budget goes to desktop support. Development in technology has enabled companies to outsource their client operation in order to run their IT infrastructure much more efficiently.

Atea Global Services take full care of our customers IT infrastructure remotely. Our ISO 20000 (ITIL) certified client operations management solution includes the full scope of end-to-end remote desktop management. Services span desktop lifecycle from desktop deployment and user data management to software and hardware asset and client patch management.

Our Client Operations concept consists of six Core Services

And we are also able to offer a series of Additional Services

Service Management

Image Management

Application Management

Patch Management

Driver Management

Deployment System Management

KEY FEATURES

ISO
Certificates

Traditional Desktop Management
& Cutting Edge Technologies

Managing
Operation PCs’

Application
Life-Cycle Management

Scalable
Solutions

Fixed
Pricing Model

Benefits

Improved ROI &
Reduced TCO

Improved efficiency

Increased scalability

Reduced
risks

Increased transparency

Improved user productivity