What is Atea Shared Services Center?

The Place to Be for Shared Services and Business Process Outsourcing

Atea Shared Services Center is a dedicated unit located in Riga that is structured as a centralized point of service.

We help our customers to be more effective and be one step ahead of their competitors by offering administrative efficiency and reduced costs. By trusting us to handle administrative tasks from different business areas our customers receive cost-efficient and centralized back-office operations thus eliminating redundancy and being able to focus their resources on core activities.

KEY FEATURES

Finances

Procurement

Customer Care

Licensing Support

Software Asset Management

Robotic Process Automation

Benefits

 

Greater
flexibility

Focus on
core areas

Access to
skilled resources

Gain greater
span of control

Reap the benefits
of standardization

Easy monitoring
& reporting

FREQUENTLY ASKED QUESTIONS

When was AGS SSC launched?

AGS Shared Services Center was launched in 2013 when around 50 new employees joined the company!

How many employees are there in AGS SSC?

AGS SSC employs 130 at the moment, we are rapidly growing and looking for bright people to join our team.

What are the volumes processed by AGS SSC yearly?

A couple of examples:

Yearly, AGS SSC issues more than 1.6 M invoices to more than 40 000 customers and processes more than 1.7 M invoices for more than 12 000 suppliers.

Around 270 000 computers are monitored by AGS SSC Software Asset Management team for Atea Group and more than 100 end customers.

How do you add value to the customer in the outsourcing process?

By fostering continuous improvement culture and applying automation such as Robotics, macros etc.

What is the business language?

Our business language is English

Which regions are you servicing?

Our focus area is on the Scandinavian region

Whom should I contact?

Our General Manager at alise.vilka@atea.com