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What is Atea Business Services Centre?

The Place to Be for Business Services and Business Process Outsourcing

Atea Business Services Centre is a dedicated unit located in Riga that is structured as a centralized point of service.

We help our customers to be more effective and be one step ahead of their competitors by offering administrative efficiency and reduced costs. By trusting us to handle administrative tasks from different business areas our customers receive cost-efficient and centralized back-office operations thus eliminating redundancy and being able to focus their resources on core activities.

KEY FEATURES

Finances & Controlling

Procurement & Customer Care

Atea International Customer Center

Software and Licensing

Sales & Service Delivery

Centre of Excellence

Benefits

 

Greater
flexibility

Focus on
core areas

Access to
skilled resources

Gain greater
span of control

Reap the benefits
of standardization

Easy monitoring
& reporting

FREQUENTLY ASKED QUESTIONS
When was ABSC launched?

Atea Business Services Center was launched in 2013 when around 50 new employees joined the company!

How many employees are there in ABSC?

ABSC employs more than 170 employees at the moment, we are rapidly growing and looking for bright people to join our team.

What are the volumes processed by ABSC yearly?

A couple of examples:

Yearly, ABSC issues more than 1.6 M invoices to more than 40 000 customers and processes more than 1.7 M invoices for more than 12 000 suppliers.

Around 270 000 computers are monitored by ABSC Software Asset Management team for Atea Group and more than 100 end customers.

How do you add value to the customer in the outsourcing process?

By fostering continuous improvement culture and applying automation such as Robotics, macros etc.

What is the business language?

Our business language is English

Which regions are you servicing?

Our focus area is on the Scandinavian region

Whom should I contact?

Our General Manager at alise.vilka@atea.com