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#1 choice for Digital Workplaces services

We are

a part of the Atea Group – the leading Nordic IT infrastructure company and the 2nd largest in Europe with more than 7.000 employees and a revenue of more than EUR 3,5 billion in 2017.

We are the Global Operations Center (GOC) for Atea and as such we deliver world class managed services focusing on the Digital Workplace, Services Desk, Application Packaging, and managed Azure services. Furthermore, we are the centers of excellence for Azure (Atea Azure Expert Center) and digital workplace services (Atea Digital Workplace Center).

Atea Global Services holds the ISO 20000-1 (IT Service Management), ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) certifications. Our consultants are amongst the highest certified within the Atea Group and thus ensure your Digital Workplace, Service Desk, Application Packaging, and Azure deployed workloads are in the most capable hands. On top of that Atea Global Services have integrated energy management into their approach to a sustainable and green environment and now holds ISO 50001 (Energy Management) certification.

ISO 20000-1 ISO 9001 ISO 27001 ISO 50001

Our mission

To deliver a modern, efficient and easy to consume managed service experience to existing and new customers

Our vision

Digital Workplace transformation and Public Cloud services – thus ensuring innovation, security and stability for the benefit of our customers’ business. Atea Global Services is the partner of choice.

Our History

 

11 years of experience

2017

Formally divested Atea Global Services cloud business (CSP & ISV) into AppXite as a separate and independent company

2016

Finalizing reorganization into applications, cloud commerce and End User & Devices managed services

2015

Transformation of strategy around cloud services

Dividing classical managed services from cloud services

Formalizing R&D efforts for both Cloud and classical managed services

2014

Stabilized rapidly growing Shared Service Center (SSC) organization

Established Cloud R&D organization and started developing cloud strategy and commerce portal

2013

IT Division created as a separate entity and working on stabilizing the consequences of rapid growth

2012

Won several major deals in managed End User & Device services

Established Atea Cloud SAM as the premier Software Asset Management solution

2011

Merger of Atea Global Services and Atea Spintop organizations – this added the self-service portal named ‘Atea Service Market’ to the portfolio

Established Office 365 Syndication Program support

2010

Won several large international deals, which taught the organization how to operate managed services in large enterprise organizations

2009

Achieved ISO27001 certification

As the financial crisis hit the work pipeline, business was moved from project based to >70% managed services

2008

Achieved ISO9001 and ISO20000 certification

2007

Established 24/7 Service Desk and Monitoring

Initiated preparation for ISO9001 and ISO20000 certification

2006

Established during summer of 2006 with a 100% focus on Application Packaging

Meet the team

 

Senior Management Team

 

Maksims Pisculins

CEO

Font Awesome Icons     maksims.pisculins@atea.com
Font Awesome Icons     www.ateaglobal.com

About Maksims

Maksims has been working with Atea since 2007. Starting as a System consultant and being responsible for delivering a number of Application Management projects to Enterprise customers not only within Scandinavia but as well globally.

During his development within the company Maksims actively participated in building a number of new Managed IT Services in cooperation with global partners. Creating new teams and business units to service to international customer and deliver high quality services to enable customers to focus on their key competencies leaving to Atea to take care of IT infrastructure and users support. Today the company is delivering Managed IT services to more than 100k end users on a daily basis, employing more than 300 highly skilled employees and have a clear vision to become the #1 choice for Digital Workplaces and Public Cloud services.

Maksims Pisculins

CEO

Dagne Grass

Sales Director

Font Awesome Icons     Dagne.Grass@atea.com
Font Awesome Icons     www.ateaglobal.com

About Dagne

Dagne started her journey with Atea at the beginning of 2016 as a Licensing Support Manager and within a year moved to the sales field. Dagne has great background in working in information technology and finance industries and proven experience in outsourcing business and inside sales.

Today Dagne’s responsibilities are sales, business relationship management and business development activities that are planned and executed shoulder to shoulder with the top-class experts of Atea Global Services.

Dagnes drive and passion are not only present when selling AGS solutions to our customers, but also when it comes to being an advocate of a healthy lifestyle, either it’s running, swimming or spoiling her colleagues with healthy homemade treats.

Dagne Grass

Sales Director

Mihails Frolovs

Head of Software Division

Font Awesome Icons     mihails.frolovs@atea.com
Font Awesome Icons     www.ateaglobal.com

About Mihails

Mihails  has been working in Atea since 2008. Starting as a system consultant he managed to receive high results in this field and provided high professionalism in his work. From then Mihails has worked in Atea developing infrastructural technologies and improving the quality of services on ongoing procedures in order to make the work more efficient while developing new technologies within the company. He has also worked in the development department and created new cloud based products. In the development department he coped well with automation and design solutions that helped business to be more efficient.

When you talk to Mihails he says that he is doing something that he truly enjoys. Having a deep understanding of a company`s data provides insights into how all the major software applications are connected. Business understanding allows him to better serve the business community and be more innovative on the behalf of the company. Today heading a team of professional developers his goal is to transform Atea products into a cloud base and utilize the most up-to-date technologies

Mihails Frolovs

Head of Software Division

Alise Vilka

General Manager Atea Business Services Center

Font Awesome Icons     Alise.Vilka@atea.com
Font Awesome Icons     www.ateaglobal.com

About Alise

Close to 10 years ago Alise started in a 43 employee company as a Business and Finance controller. One of the first challenging assignments was the ISO certification – Alise has been running not only the Quality Management System (ISO 9000), but also IT Service management (ISO 20000) and Information Security Management System (ISO 27000) certification projects for Atea Global Services!

During these years Alise has been part of most of the projects run by Atea Global Services like: Application Manager development, Service Desk expansion, Client operations service concept development, tool development, establishing Atea International Customer Center, Atea Group Shared Services Organization and many others – she has been part of the company growing from 43 employees to close to 400!

Today being a General Manager for Shared Services, BPO and Resource delivery areas Alise is part of continuous business process improvement and robotic process automation projects.

So lots of different projects across the different business areas combined with over 130 people team management are founding Alises background in Atea.

Alise enjoys learning – she has ITIL both: foundation and some practitioner certifications, she is a member of ACCA as well as she holds a professional coach certificate.

Alise Vilka

General Manager Atea Business Services Center

Inese Erdmane

Finance Director

Font Awesome Icons     Inese.Erdmane@Atea.com
Font Awesome Icons     www.ateaglobal.com

About Inese

Inese is working with Atea since 2011 when she joined the company as finance controller. By being with Atea for the last seven years Inese was responsible for finance controlling.

Today Inese is leading one of the most important and successful teams within AGS – Finance, Accounting and Controlling team. Team consist of 5 highly skilled employees who on daily basis support the entire AGS organization and customers of Atea with any finance related queries, tasks and issues.

Inese lives by the phrase – do not postpone for tomorrow what can be done today.

Inese Erdmane

Finance Director

Dace Tavare

HR Director

Font Awesome Icons     dace.tavare@atea.com
Font Awesome Icons     www.ateaglobal.com

About Dace

Dace is a true AGS inspiration story - starting out in 2013 as a Recruitment Assistant and now holding the title of HR director. Her always positive and people orientated attitude has help her make the leap in just 5 short years. "Cant do" is not really a phrase that's in here vocabulary even when it's doing 8 hours of work in just one or always finding time for a chat by magically finding 5 extra minutes.

Daces Master's degree in Clinical Psychology helps here find common language with just about anyone in any kind of situation or about any kind of topic.
People say in here presence even the hardest topics become easy to talk about and here great sense humor doesn't hurt as well.

Dace Tavare

HR Director

Alise Snukute

Atea International Customer Center BU Manager

Font Awesome Icons     Alise.Snukute@atea.com
Font Awesome Icons     www.ateaglobal.com

About Alise

Alise has been working with Atea since 2014 and for the past 3 years she is the BU manager of Atea international Customer Center. When asked about her career Alise refers to her experience with both excitement and humor: "Today I can say that I have the most interesting job ever! Approximately 11 years ago realizing that I won't become a professional singer or dancer (I wasn't that close to it anyway) I decided to pursue a much more exciting career path that lead me through the call center industry all the way to the place to be - Atea!"

Parallel to her studies in Communication Science Alise took the opportunity to prove herself as a hard-working employee with the ability t learn fast and find find smart solutions in difficult situations. Her skill-set helped her to escalate her career quickly! This learning experience, acknowledged skills-set and working style always comes in hand in running a successful business unit.

For other colleagues in the field Alise has an advice for success: " Treat you team members as your family - not as competitors or subordinates; focus on necessary skill development first, before applying for the desired position. And most importantly – remember, your work is an interesting as you treat it!"

 

Alise Snukute

Atea International Customer Center BU Manager

Data Protection Officer

 

Harijs Bernans

Data Protection Officer

Font Awesome Icons     harijs.bernans@atea.com
Font Awesome Icons     www.ateaglobal.com

About Harijs

A degree in E-commerce and an extensive experience as an Information Security Management systems auditor has provided Harijs with a good background for privacy compliance facilitation in the role of Atea Global Services Data Protection Officer.

Apart form his DPO role Harijs is also leading the Process Team, and together they ensure our company's compliance to a number of ISO standards with the focus on IT Service management, Quality, Information Security and Energy management.

Harijs is a proud Latgalian (native of Latgale - one of the 4 historical and cultural regions of Latvia), and when asked about it he says: "Can you imagine a land that is half the size of Belgium, yet home to literally 1000 lakes? Yes, I was born there!" Although currently Harijs is living in Riga, the region of Latgale is still the focal point of Harijs's spare time activities.

Harijs Bernans

Data Protection Officer

AGS Riga

Atea Global Services Riga

AGS Gothenburg

Atea Global Services Gothenburg

Sales Sweden

Sales Finland

Sales Oslo

Atea Global Services offices

RIGA
Mukusalas iela 15, Riga
LV-1004
Latvia
GOTHENBURG
Krokslatts Fabriker 14
431 37 Molndal
Sweden