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Atea Global Services is pleased to announce the release of Atea Zephyr 2.8.6.

News in Atea Zephyr 2.8.6

  • Automatic manager
  • Create ticket flexlist
  • Opt out from approver requirement
  • On-premise scripts should use same DC

Automatic manager

In Zephyr we have always automatically set the manager automatically upon the first login of a new user. Now we have expanded that by also updating the manager, if the attribute been changed in the Azure Active Directory.

Create ticket flexlist

We have changed the Create ticket wizard to a flexlist. This will make the wizard follow Zephyrs design more and more importantly it will make customizing the wizard very simple compared to the old design. You can handle the Create ticket flexlist as any other flexlist in the administration service.

Opt out from approver requirement

Under Advanced Settings on a form you can now disable approve requirement on a form. Previously having an approver has been a requirement to perform requests in Zephyr at all. An example how this can be used it so set up a custom form without approval to set your own manager, so the rest of the forms will work.

On-premise scripts should use same DC

We have noticed on-premise scripts for doing changes in the AD have had some issues in environments with multiple DCs. This could be that a security group is created on DC A but if you instantly want to manage the created group, the manage service would look for said group in DC B and not find it due to the synchronization not having been completed. Now we can specify the primary DC for Zephyr to use so the we should not run in to this issue.

What’s next?

In the next iteration we will work on an improved approval logic for standard Software to enable the very common setup off having two different approvers after each other. More than approval we will implement Software from AD groups. At the moment we support SCCM collections as Software and we will not expand it with AD groups as collections. Work on a new service that will be used to manage customer tenants will also start.

Hope you enjoy our new release and if you have any questions don’t hesitate to contact us!