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Atea Global Services

EXCHANGE

Here you can get familiar with the guidelines and steps required to successfully create and administrate Exchange accounts.

Description is aimed for administrators of Microsoft Office 365. Information can be useful also for other Office 365 users but some options in their profiles may not be available as described below.

CONTENT

1. GENERAL INFORMATION

2. ADDING AN EMAIL ALIAS

3. CREATING A DISTRIBUTION GROUP

4. CONNECT OTHER EMAIL ACCOUNT TO O365 AND SET MAIL FORWARDING

5. SHARE YOUR CALENDAR

6. ADD EXTERNAL CONTACTS

7. ADD RESOURCE MAILBOX

8. CREATING SHARED MAILBOXES

8.1. CREATING SHARED MAILBOX USING POWER SHELL

8.2 CREATING SHARED MAILBOX USING SHARED MAILBOX TOOL

 

1. GENERAL INFORMATION

A user's exchange account is created when the Office 365 user account is created. In o365 admin center you choose the e-mail address and assign the Exchange license.

 

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2. ADDING AN E-MAIL ALIAS

You can add an email alias (forwarding email address) for the user if needed. It is useful, if you wish users within your organization to have several email addresses but one mailbox (for example: ANOJ@domain.onmicrosoft.com,ANOJ@domain.com and a.ojanen@domain.com all can point to the address antti.ojanen@domain.com and so end up in the same mailbox).

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You can choose what type of address you want to add - SMTP, EUM, etc. Read more about these types of addresseshere.

3. CREATING A DISTRIBUTION GROUP

You can create a distribution group for your organization that is available in the shared address book. Use distribution groups, also called public groups, to keep users organized. Add certain members to the group and, when you want to send an e-mail to all of the members, as the recipient you select the distribution group only instead of all the members of the group. It is useful to create groups for different departments or projects.

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info In dynamic distribution groups, the membership list is calculated every time a message is sent to the group. This calculation is based on rules you define when you create the group. When an email message is sent to a dynamic distribution group, it's delivered to all recipients that match the rules you've defined.

4. CONNECT OTHER EMAIL ACCOUNT TO O365 AND SET MAIL FORWARDING

 

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5. SHARE YOUR CALENDAR

Each mailbox has a calendar attached to it. If you wish, you can share the calendar with other people.

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In the mail message you can choose what details you would like to share:

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6. ADD EXTERNAL CONTACTS

You can set up external contacts to allow users outside your organization to receive email from and send email to your team. The users you add will appear in your team's address book, but they will not be able to access your sites.

 

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7. ADD RESOURCE MAILBOX

To add a resource mailbox (=for example a room or projector etc), login to o365 admin center with admin credentials and navigate to Exchange admin center.

 

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8. CREATING SHARED MAILBOXES

There are two options how you can create a shared mailbox, one - using Microsoft online Services Module for Windows PowerShell and the other - using gui-based shared mailbox tool.

8.1 CREATING SHARED MAILBOX USING POWERSHELL

  $LiveCred = Get-Credential

 

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$Session = New-PSSession -ConfigurationName Microsoft.Exchange - ConnectUri https://ps.outlook.com/powershell/ -Credential $LiveCred - Authentication Basic -AllowRedirection

New-Mailbox -Name "Shared Mailbox 2" -Alias testbox2 -Shared

*Shared Mailbox 2 = the name of the mailbox

*testbox2 = the e-mail address (for example: testbox2@mydomain.onlicrosoft.com)

 

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info As the e-mail when creating a distribution group, do not write in the same address as in PowerShell when creating the shared mailbox. E-mail for distribution groups can be sent to group members, but the address to shared mailbox will be the one created in PowerShell.

 

 

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Add-MailboxPermission "testbox2" -User testbox2dg -AccessRights FullAccess

 

Add-RecipientPermission "testbox2" -Trustee testbox2dg -AccessRights SendAs

8.2 CREATING SHARED MAILBOX USING SHARED MAILBOX TOOL

http://community.office365.com/en-us/forums/183/t/45006.aspx

http://community.office365.com/en-us/wikis/exchange/1712.aspx

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mark1 It may take up to 1 hour before members of the security group can access the new shared mailbox.

 

If you want to see what security groups are assigned permissions to a shared mailbox, click the Shared Mailbox Permissions tab in the Office 365 Shared Mailbox Tool. Enter the name or alias of a shared mailbox, and then clickView Permissions. The tool displays the security groups that are assigned permissions to the shared mailbox and the specific permissions assigned to each security group.

 

To assign permissions to another security group to access a shared mailbox that you've created using the Office 365 Shared Mailbox Tool, you have to use PowerShell.

info Read here about different ways how to access shared mailboxes in Outlook Web App:http://blogs.technet.com/b/lystavlen/archive/2012/03/24/user-friendly-shared-mailboxes-in-office-365.aspx

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