Atea Global Services, as Microsoft Gold partner, provides operational service for Microsoft Surface Hubs. Services, that Atea Global Services are capable to deliver, are not limited only to device enablement, device operation and patching. Atea Global Services may also provide customer with Microsoft Surface Hub application management, proactive device performance monitoring, managing security aspects of device. Atea Global Services also offer 24/7 servicedesk support and user guidance how to operate the device.
The service is provided 24/7/365.
The coverage is global.
We have customers with offices all around the world and the service is provided around the clock.
For the device management part we use Microsoft Intune, while the monitoring is accomplsihed by using Microsoft Operations Management Suite.
Yes we do.
Our Service Desk is able to provide users with introduction to MS Surface Hub capabilities.
We will create a provisioning package with your specific settings, policies, account information and applications.